#Lumbee river emc payment locations plus

We cannot determine what caused the jump in electricity that day. Therefore, her daily bill amount for that day was $11.54. With fees and taxes included each kWh is approximately. Ms.****** daily readings shows that she used billed for 110 kWh on which was for usage from 3:00AM 2/6 to 3:00AM on. We do not recommend mailing your payment due to the delay inĬontact Name and Title: **********, ManagerĬontact Email: **************************

In order to continue service, payment can be made through any of the immediate payment channels. Your service is subject to disconnect when you no longer have a credit balance. This is to notify you that your account balance is running low for the FlexPay electric service Account Number **********.Īs of the time this email was sent, the account balance was -$17.53. I am making a formal complaint to you now and to the utility commission-I am constantly living in the cold in my house keep from my electric bill being so high-This is not right There is no way that I used $13.00 worth of electricity in one day-and that is what your company charged me in one day-yesterday my balance was a -$ 4.53 this morning I made a $25.00 deposit and after 10:30 am my balance is now -$ 17.53, There is no way that I used $13.00 worth of electricity in one day-and that is what your company charged me in one day-yesterday my balance was

#Lumbee river emc payment locations plus

Please note that they are not telling the truth about my daily consumption is $3.74-Prior to the several days of Lumbee RIver charging me $11:00 plus on my bill-which was more than one day-They were charging me $5.050 plus per day-Since I made this complaint they are nw charging me $5.44 per day-As stated-I am not using this much electricity per day-I want this to stop- I am not using this much electricity ***** also call NCREA to file a complaint and it has been addressed. Because we do not know what caused the spike in usage that one day we cannot make an adjustment for that day.**********, one of our supervisors, left her a voicemail. Her readings are good, her usage is good, she just had that one high day and it could have been caused by a # of reasons. If she stays on track she's looking at using about the same as she did last month. Her bills now are not as high as they have been in the past. Her bill normally runs about $3.74 a day. So something happened that one day that caused her usage to increase but we are unable to tell what happened that one day. There was only 1 day that she used $10 a day and it was on the weekend so I'm assuming she was home that day. She said she isn't using electricity at all during the day but she is using some unless she is completely turning off everything in her home including the heat pump.

***** is on our FlexPay program (pay as you go). This company can not be reading my meter-The I go through this with Lumbee River EMC everytime the weather changes from hot to cold or vice versa-I do not use my air conditioning nor do I uses my heat- I live in the cold in the winter and in the heat in the summer because I do not want my electricity bill to be high. I am tired of this!!!! I am going to get someone to do something about this Yesterday you had me with a credit balance of $25.00+ Saturday January 8th-Today, Sunday January 9th I have a credit balance of $15.37 -That is saying I am using $10.00 a day for electricity and I know that is a LIE!!!! -Īs stated I am living in the cold-not turning on my heat and you people are charging me for electricity I am not using-This is IT!!!! I am not using this amount of electricity that you are charging me. I am contacting the Utility Commission and the Better Business Bureau and then the news. I work Monday thru Friday and am not at home and cuts off all electricity from 5:30 am until I return at 6:00 pm Monday thru Friday. I do not use my heat in the downstairs area-I live in one room and the attached bathroom within my household. I am making a formal complaint to you and am contacting the utility commission-I am constantly living in the cold in my house keep from my electric bill being going up -but I now see that it does not matter because your company is charging me for electricity that I am not using each day.-This is not rightĪs stated before-I live in this house by myself-I do not cook-I only use my microwave and I do not use that often. There is no way that I am using the amount you are charging me worth of electricity each day, now-Nothing has changed within the past month for your company to now up my daily rate-I am living in the cold-I live by myself-I did not put up any Christmas Decoration and I was not at home from the 15th of December until January 31st-I was in New Jersey.